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Brentwood Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
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5

Very friendly and super thorough!

5

Had my car towed in for repairs and thought the worse. Not only did they text me with a thorough review (with pictures) of what was going on but the things that should be repaired in the near future. Love the customer service and level of detail they offer to me as the customer. I highly recommend this place and will definitely be going back for all my automotive needs!

5

Keep It New is a terrific car repair and maintenance service. They offer a terrific staff backed by current state of the art technology.

5

I have taken my cars here on a few occasions. They are very thorough, fair and affordable. The quality of work is top notch. I highly recommend them

5

Ace took excellent care of me and did a thorough inspection and informed me of all my options with prices. I will definitely take my truck back for any future service I need.

5

Always friendly and so knowledgeable. I will not take my car anywhere else and neither should you. This is a wonderful business I am so happy to support.

5

Always a pleasure dealing with the staff at Keep it new. Very informative about everything going on with the process

5

I called to ask if they provide mobile services because I was planning to buy a car in their area and the customer service lady picked up the phone before it even started ringing. Despite the fact that they don’t provide the service she went on to explain how the process works and what I should be aware of when it comes to buying a used vehicle. I really appreciate her kind and honest perspective.

5

They are knowledgeable, professional, honest and friendly people. Their checkup is detailed. Ann gave me all the info about what they inspected, found and showed me pictures on computer. I also got paper report for my future maintenance. Their service is excellent. They are not the kind of people who want to make quick or unnecessary money from you. Wonderful service from wonderful people. I am lucky I found them. Many many thanks to both Ann and Keri

2

Had my car for over a week without contacting me despite having my correct phone number. When asked about it, lady had a rude tone. My family members have had good experiences with them, but mine wasn't the best.

Our apologies for the untimely response on the status of your vehicle . I believe your appointment was on 10/17 and towed in early on 10/14. I think they finished up the vehicle inspection late Friday or early Monday and you called for status on Tuesday morning. You are correct . You should have been contacted with a status before having to contact the shop for one. This is completely our fault. If you felt I was rude please accept my apologies. That was not my intent . Hope that in the future we can provide you and your family with the quality of service your family is accustomed too . Hopefully you will give us a chance in the future to do just that. Sincerely, Ann Pratt, Owner.

- Keep It New Auto Service
Keep It New Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Keep It New Auto Service (925) 626-7960 if you have any issues in accessing any area of our website.