Thorough inspection and assessment. My bad on waiting too long so it cost me, but they’re very fair with their pricing and honest with what they see. I work out of town, so not being open on Saturday’s causes some hardship, but I will give up my vacay days if needed to get in here. Service writers are knowledgeable and welcoming (Ann and Chopper) and keep you aware of what they are finding. Highly recommend Keep it New. You will be fully satisfied and feel you got your money’s worth!