The reason I’ve been bringing my Honda Pilot back to Keep It New over and over again really comes down to the people working there. Not only that everyone has been very professional, but you get the sense that they genuinely care about you and your vehicle. When troubleshooting the engine misfiring issue for my car, they didn’t rush the diagnosis, kept me updated with the progress, and finally released the car when they felt it’s in a condition they could stand behind.